Shipping policy

Coal Creek Sole Co LLC ships Xero ShoesN orders once payment clears. Title passes when the carrier scans the parcel.

Standard U.S. service is $8 and drops off at $99. Express is $25. Transit windows are estimates, not guarantees.

If a parcel is marked delivered and you cannot find it, write [email protected] within seven days so we can open a carrier claim with you.